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Provides free transportation for seniors for doctor appointments, dialysis or treatments, pharmacy or grocery store visits, activities at nutrition sites and senior centers, and more.

Transportation services only provide one (1) round trip per week or two (2) one way trips per week.

Scholarships, amounts are dependent of funding levels, are offered to income eligible individuals in Boone and Winnebago counties, who are planning to attend accredited Illinois University, community college, technical or vocational schools. Preference is given to applicants of racial or ethnic minorities.

Mini shelters are available for displaced persons who suffer loss of homes due to fire, tornadoes, transience, domestic disputes, or homelessness. Shelters are guarded and locations are confidential.

Collects property taxes, conducts annual tax sale for delinquent taxes, processes vehicle transactions, issues driver's licenses, and issues motor vehicle titles and registrations.

Offers inpatient and outpatient medical care and general hospital services.

Offers overdose response training, overdose reversal drug naloxone (aka Revive, Narcan), and drug checking. Also provides resource and personal hygiene kits for individuals, families, emergency departments and first responders.

Registered participants can provide harm reduction supplies to friends and family upon request. This allows anonymity for people who may not be comfortable reaching out directly.

Provides food on an emergency basis to meet meal gaps for families residing in Bureau County.

Provides counseling and therapy services, including evaluation, assessment, and diagnosis for children and families experiencing behavioral and mental health issues.

Services include specialized support for runaway and homeless youth, offering emotional guidance and assistance in resolving underlying issues. Therapeutic interventions include Eye Movement Desensitization and Reprocessing (EMDR) for trauma recovery and Cognitive Behavioral Therapy (CBT) to address thoughts and cognitions as behaviors. Multisystemic Therapy (MST) is provided for juvenile offenders as an alternative to residential treatment, focusing on improving family relations, peer associations, and school performance.

The program also offers Parent Child Interactive Therapy (PCIT), which uses real-time coaching to help parents manage childhood aggression and defiance while strengthening the parent-child relationship. Additionally, play therapy is utilized to help children express emotions and to assist in diagnosing the source of behavioral difficulties.

Provides a scholarship program that gives access to discounts for households within Des Moines that meet established guidelines.

Rent and rent deposit assistance to prevent homelessness. Funds may keep someone in their current housing or obtain new housing. Participants attend a Tenant's Right and Responsibilities class.

Provides free amplified phones to individuals with hearing loss, and/or who are late-deafened, or deaf. Braille phones available to the blind. Cell phone amplifiers available. Voicebox amplification and other specialized equipment available for lease.

Provides GED classes for students with reading levels at 4th grade and above. Each student will also be offered case management to help them succeed and overcome any barriers that may stop them from furthering their education. This program also provides free scholarships for students who are ready to take a GED test or a practice GED test and cannot afford the fees.

Primarily responsible for the coordination of emergency management activities including planning, preparedness, response, recovery, and mitigation for Iroquois County. Emergency preparedness and recovery resources are available for natural hazards such as: 

• Droughts
• Earthquakes
• Floods
• Large-scale fires
• Tornadoes
• Winter storms

• Civil disorder incidents
• Hazardous material incidents
• Major transportation accidents
• Nuclear power plant accidents
• Pollution and sanitation problems
• Terrorism incidents