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Provides in-person and virtual tax assistance to anyone free of charge with a special focus on taxpayers who are over 50 or have low-to-moderate income for the 2026 tax season. Free, year-round tax assistance is also available on the Internet. Taxpayers can post tax questions to online tax assistors by visiting the website.

Provides a state funded program which provides services to youth who are at very high risk of incarceration in the State of Illinois prison system. Services include clinical treatment, case management, transportation, advocacy, and linkage to other services.

Provides a state funded program which provides services to youth who are at very high risk of incarceration in the State of Illinois prison system. Services include clinical treatment, case management, transportation, advocacy, and linkage to other services.

Blood collection services.

Administrative support to Head Start sites in ten counties and Early Head Start center based sites. Programs provide an educational preschool program for young children and their families and children with a disability.

Free insurance counseling service for Medicare beneficiaries and their caregivers. SHIP counselors can:

- Answer questions about Medicare Supplement insurance, long term care insurance, Medicare managed care plans and other health insurance.

- Organize and assist in filing Medicare Supplement claims.

- Analyze Medicare Supplement and long term care insurance policies.

- Appeal claim denials.

Offers in-person outpatient partial hospitalization programs (PHP) for adults, for treatment of substance use disorders.

The length of the program is individualized to a person’s specific needs. Individuals typically meet about 20 to 24 hours per week (four to five hours per day) in a structured setting for a few weeks.

Group counseling allows for connection and opportunities to develop healthy coping strategies and learn from others navigating similar challenges.

• License suspended for non-payment of Child Support
• License suspended for out-of-state tickets
• Failed to complete a substance abuse evaluation (if required by the DOT)
• Failed to obtain an ignition interlock device (if required by the DOT)
• Failed to complete the Drinking and Driving Class (if required by the DOT)

Offers a 24 hour Mobile Crisis Response Team in coordination with Central Iowa Community Services (CICS) and the Care Connections of Northern Iowa region. Anyone experiencing a mental health crisis can call to have the Mobile Crisis Unit dispatched.

Resale/thrift stores that sell tools, household items, furniture, clothing, shoes and boots, kitchenware, electronics, toys, books, and movies. Donations are accepted at stores when open.

Helps homeowners and tenants save their homes through available legal strategies, including foreclosure defenses in court, bankruptcy, income generation, loan modification, and various alternatives to foreclosure.

Helps with:

- Subsidized housing (public housing, Section 8 and other rental assistance) evictions, termination of assistance, rent calculations, and admissions issues.

- Evictions from mobile home parks.

- Evictions by private landlords.

- Discrimination and disability accommodation (see Fair Housing Project).

- Foreclosure, property tax, and other homeownership issues.

- Housing protection for seniors, veterans, and people living with HIV/AIDS.

- Drive-thru box service is available on Sundays. No appointments are necessary. Patrons should follow the signs to follow the flow of traffic, stay in their vehicle, and volunteers will load their box. Only one box will be provided per family. One adult from each household requesting a box must be present to receive a box (unless patron has a signed proxy form from that individual; proxy forms are available from the pantry).

- In-person shopping is only available on Wednesdays. Appointments are required for in-person shopping.

- Appointments: Day-of appointments must be created prior to 11 am on the days the pantry is open. 15 minutes to shop in the pantry; not allowed into the pantry until scheduled time.

Extended outpatient and continuing care services for adults and adolescents. Offers treatment in both group and individual settings.