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Provides pre-purchase home buyer classes and counseling help clients decide whether homeownership is the best decision for them. These classes and counseling may also qualify clients for substantial down payment assistance programs.

Foreclosure avoidance and default intervention counseling is designed to help with whatever options there may be to save clients' homes, or get caught up on payments.

Reverse Mortgage Counseling is available for seniors desiring to stay in their homes by using their equity to produce lump sums for current needs, annuity payments and lines of credit for ongoing needs.

Character and leadership development. Programs include aquatics, arts, sports, fitness and recreation, health and life skills, educational and career development, job training, career preparation, tutoring services, and age appropriate community service.

Outdoor activities, including Carter Lake Summer Camp (Mon-Fri 8 am-4 pm).

Meals served. Limited bus service - call for details.

Maintains and provides access to official real estate documents, contracts, articles of incorporation, partnerships, state and federal tax liens, military records, birth, divorce, death, and marriage records. Offers services for issuing and renewing licenses for ATVs, boats, snowmobiles, and fishing, as well as marriage licenses and certificates. Operates as a Passport acceptance facility with photo services and processes military records for tax exemptions and benefits.

Additionally, issues public health permits to certify compliance with health laws for various facilities and institutions. Services include the establishment of standards, review of applications, issuance of permits, and enforcement of compliance through inspections and monitoring.

Provides parks, golf courses, pavilion rentals, and more. 

Offers financial assistance for rent and utilities. 

A volunteer will try and attempt to call back within 5 business days after you submit a request or leave a message. If you have a blocking feature on the phone it must be turned off to receive the call from a private or unknown number.

* If  applying online and the form will not submit, the helpline has been turned off as the maximum number of help seekers has been met for that week, please try again the following week. 

Helps low-income people and families buy food.

Offers the Restaurant Meals Program, which allows eligible SNAP customers to buy meals at authorized restaurants. (Available to SNAP customers who are homeless, elderly, and/or disabled.)

The LINK card is accepted at many farmers' markets.

Expedited/Emergency SNAP Benefits may be available (in 5 days or less from the date of application) to eligible clients if:

- Monthly income, cash, and bank accounts are less than client's rent or mortgage plus utility costs, OR

- Monthly income is less than $150 and client's cash and bank accounts are not more than $100, OR

- At least one person in the household is a migrant farm worker and client's cash and bank accounts are not more than $100.

Serves children who have experienced abuse through a comprehensive approach of providing services to the child and their non-offending family members. Staff provides advocacy services to help bridge the gap between law enforcement and the court system.

Services include:

• Forensic interviews
• Trauma-focused cognitive behavioral therapy
• Resource referrals
• Medical forensic exam

Assists Johnson County residents with energy or water bills. Please call to schedule an appointment.

Offers library services and programs for youth including story times. Items that may be borrowed from or used in the library include CDs, DVDs, large print materials, electronic books, magazines, and newspapers. The library also provides access to computers, WIFI access available, printing, reference, and information services.

Offers a food pantry with non-perishable food items. 

Assist in advocacy for the implementation of current laws, promotion of needed legislation, and improvement of existing systems for people with disabilities while working to diminish negative attitudes that may threaten to impede equal access.

Individual Advocacy includes:

- Helping individuals find appropriate resources to solve problem.

- Assisting people with disabilities in dealing with conflicts.

- Helping them find ways to negotiate with various support systems.

Systemic Advocacy Includes:

- Working with community at large to remove both physical and attitudinal barriers that prevent people with disabilities from accessing and participating in our community.

- Working with local authorities to improve the enforcement of ADA and other relevant laws.

- Building strong relationships with local, state and federal elected officials.

Provide free immunizations to eligible persons through the Vaccines for Children Program or Vaccines for Adults Program. Provide immunizations on sliding fee scale for all other persons.

Provides a food pantry accessible once every 30 days for non-perishable items, produce, dairy, frozen meats, and bread. Story County residents may utilize The Market once per week for perishable refrigerated items such as dairy products, meat, pre-made salads, and pre-packaged items as well as fresh produce and bakery items.

The Family Pantry is also available once every 30 days and offers hygiene items, diapers, pullups, wipes, infant formula, baby food, toilet paper, soaps, and cleaners. All items are subject to availability.

*Items in the pantries vary and may not always be available

Offers counseling services for a variety of concerns via individual, couples, and family therapy.

Actively collaborates with schools and community agencies to support the development of comprehensive care services.