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Offers to match the caller’s legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller’s legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.

No-kill shelter.

Temporary shelter may be available for animals when their owner is staying at an area homeless shelter.

Provides outpatient alcohol and/or drug use disorder counseling for adults and adolescents.

Provides inpatient mental health care. Units include Pediatrics (5-17), Adolescent (12-17), Adult (18+) and Geriatrics (65+). Treatment includes case management, group therapy, individual therapy as needed, and medication management with a Psychiatrist.

Provides health screenings including:

• Childhood lead poisoning
• Newborn screenings
• Tuberculosis (TB)
• Genetic screening (not testing)
• Pregnancy testing

Offers free Spot vision screening. The screening quickly detects indications of vision issues such as near-sightedness (myopia), far-sightedness (hyperopia), unequal refractive power (anisometropia), blurred vision, eye structure problems (astigmatism), pupil size deviations (anisocoria), and eye misalignment (strabismus). The program evaluates visual functioning and may recommend assistive technology products, such as visual or reading aids, to address identified needs. 

Coordinates the multi-disciplinary response to child sexual and/or serious physical abuse in a child friendly location. Services include:

• Linkage to mental health resources
• Coordination with the Multi-Disciplinary Team (MDT) regarding the investigation and services provided
• Accompaniment to court hearings/trials, specialized medical appointments, or attendance in victim's place
• Linkage to any community resources available
• Court preparation for victim
• Child friendly facility and trained professional to conduct forensic interviews
• Help with Crime Victims Compensation forms
• Registration with Automated Victim Notification System

Offers a congregate meal.

Administers the Illinois Human Rights Act, which prohibits discrimination in Illinois with respect to employment, financial credit, public accommodations, housing and sexual harassment, as well as sexual harassment in education. The website includes forms, instructions, and links to numerous other related websites as well as detailed information on how the discrimination charge process works.

Also maintains a helpline for assistance specifically with sexual harassment and discrimination.

LIHEAP (low income home energy assistance program) provides assistance with a utility bill. Applications are accepted November 1 – April 30; for elderly or disabled individuals applications are accepted starting October 1. Income must fall within 200% of poverty guideline. Call for an appointment. A letter has been sent to those who may be eligible for early application in August or September.

**This program is not designed to pay a household's total energy costs. The program will provide supplemental assistance based on several factors. This is a one-time payment to your energy provider.

Provides eye exams and glasses to those in need.

Provides information to individuals from volunteers who explain Medicare, Medicare Part D counseling, and Long-Term Care insurance.

Provides pre-packaged food to families in need twice per month. 

Free round-trip handicap-accessible transportation for Council Bluffs patients from residence or place of employment. Also offers delivery of All Care prescriptions.

Supportive home for those recovering from drug and alcohol addiction; residents must abide by the rules of the home, including never using drugs or alcohol while a resident. Homes may house men, women, women with children, or men with children.

Vacancies can be searched online at www.oxfordvacancies.com.

Provides home health care services that allow individuals to continue living in the home while receiving medical care. Offers skilled nursing and home health aides, as well as physical, occupational and speech therapy. A medical social worker can also connect individuals to the resources they need.

Offers individual, family and group counseling and therapy services to those looking for help with their mental or behavioral health.