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Consumer group that fights for the rights of customers of regulated, investor-owned utilities across the state of Illinois. Challenges utility rate increases, fights for rate reductions and refunds of overcharges, and appeals unfair regulatory decisions in the courts. Operates a Consumer Hotline that provides assistance to individual consumers who have complaints against their utility companies.

Responds to questions, concerns, and complaints related to services, programs, and operations within the Department of Health and Human Services.

Information and referral to appropriate DHHS staff for information and resolution of complaints.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections. Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Residents of Iowa can report violations of the "Open Burning Ban" by contacting (515) 281-5918 or (515) 725-8200. Complaints related to hazardous material spills can be reported by calling (515)725-8694. 

Additionally, individuals can report poaching crimes by contacting 800-532-2020. Mechanisms are in place to address consumer complaints related to these issues and assist in achieving satisfactory resolutions.

Hotline to report fraud, waste, program abuse, mismanagement, misconduct, conflict of interest and contact/grant fraud by DHHS employees, and beneficiaries.

Most complaints fall in the following categories:

- Crime, gross misconduct, or conflicts of interest involving HHS employees/contractor.

​- Fraud, waste, or abuse relating to HHS Grants/Contracts, including American Recovery and Reinvestment Act (ARRA) grants.

​- False/Fraudulent claims submitted to Medicare/Medicaid.

​- Kickbacks/inducements for referrals by Medicare/Medicaid providers.

​- Medical Identity Theft involving Medicare and/or Medicaid Beneficiaries.

​- Failure of a hospital to evaluate and stabilize an emergency patient.

​- Abuse/neglect in nursing homes and other long term care facilities.

Conducts peer review, a process by which the dental profession reviews and resolves problems or misunderstandings regarding dental treatment; the appropriate form will be sent to the patient. Once the complaint is received, it will be forwarded to the appropriate district for review. The peer review process handles only member complaints.

Education services provided through speaker's bureau or videos.

Offers services to investigate and process claims related to unpaid wages, vacation pay, unpaid expenses, unauthorized deductions, minimum wage violations, and other employment-related concerns. The Iowa Division of Labor advocates for fair workplace practices and addresses issues such as equal pay standards, minimum wage requirements, and worker rights. If a case cannot be settled or mediated, the division may file a suit against the employer to ensure compliance with employment laws and protect workers' rights.

Offers an online Find a Lawyer program, Living Will forms, and the Handbook for Older Iowans, which covers health care decisions, wills, power of attorney, landlord-tenant rights, and guidance on addressing consumer complaints. The handbook provides information on mechanisms for registering complaints about consumer goods and services and obtaining assistance in resolving issues. It is available at no cost through the bar association or at www.iowabar.org.

State agency which monitors and enforces standards and regulatory policies for telecommunications, passenger motor transportation, moving companies, manufactured homes, modular homes, recreational vehicles, grain warehouses, and natural gas.

Handles complaints regarding utility service providers.

Investigates and, when appropriate, recommends resolution of citizen complaints relating to administrative agencies of state.

Referrals and state information to citizens.

Public counsel for Nebraska.

Assistance for people who want to register complaints or have other concerns with departments of city government.

Title VI compliance official investigating, documenting all constituent reports of discrimination by StarTran, Lincoln's public transit services and other divisions that have contact with the public.

Administers the city's online service request reporting system, Acting with Citizens To Improve Our Neighborhoods (ACTION) Center, providing in-depth responses to concerns that become complex. People can find out about the laws that deal with their concern and report to the appropriate department any violations or problems they see in the community.

Problem Resolution Team, comprised of all City enforcement and codes compliance agencies and departments, brings problem properties back into compliance with local law.

Offers testing of private wells, well and septic system inspection, radon testing and correction advice. Also provides swimming pool, spa, tanning bed, and tattoo parlor inspections. Complaints: Receives and investigates complaints dumping and other garbage issues, illegal burning, and animal bites. When possible, works with tenant complaints regarding rental home conditions.

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.