Skip to content
Report

Managed Care Ombudsman Program | Office of the State Long-Term Care Ombudsman

Office of the State Long-Term Care Ombudsman

Location Name
Office of the State Long-Term Care Ombudsman

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility
Open to any Medicaid member residing in a long-term care facility or receiving services through a HCBS waiver
Required documents
None
(866) 236-1430
Voice·

Toll-Free

(515) 725-3308
Voice·

Main Phone

Application process
None
Fees
None
Service area
IA

Offers to advocate for the rights and needs of Medicaid managed care members in Iowa who live or receive care in a health care facility, assisted living program or elder group home, as well as members enrolled in one of Medicaid’s home and community-based services (HCBS) waiver programs (AIDS/HIV, Brain Injury, Children’s Mental Health, Elderly, Health and Disability, Intellectual Disability and Physical Disability).

Last assured
03/11/2025
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.