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Family Crisis Center | Family Crisis Center

Family Crisis Center

Location Name
Family Crisis Center

1014 North Elm Street, Ottumwa, IA 52501

Eligibility
Anyone affected by domestic violence
Required documents
None
(800) 464-8340
Voice·

Toll-Free

(800) 464-8340
Voice·

TTY

(800) 270-1620
Voice·

Hot-Line

(641) 683-1750
Voice·

Business Line

(641) 683-3122
Voice·

Main Phone

Application process
Call for service
Fees
None
Service area
Appanoose County, IA Davis County, IA Jasper County, IA Jefferson County, IA Lucas County, IA Mahaska County, IA Marion County, IA Monroe County, IA Poweshiek County, IA Wapello County, IA Wayne County, IA Keokuk County, IA

Provides short-term counseling, advocacy, support groups, intervention programs, and immediate assistance for individuals affected by domestic violence. Services include helping victims and survivors understand the dynamics of abuse, offering tools for empowerment, and addressing the damaging effects of violence.

Immediate assistance may include steps to ensure safety, short-term emotional support, assistance with shelter, legal information and advocacy, referrals for medical treatment, and ongoing counseling or group support. Intervention programs may include classes or group sessions that educate offenders on the cycle of abuse, tactics of power and control, and the importance of taking responsibility for their actions. These programs also teach skills such as problem-solving, conflict resolution, stress management, and communication to foster healthy relationships.

Victim panels may also be available, allowing survivors to share their experiences and the impact of abuse on their lives. Hotline staff are generally available via telephone, email, chat, and/or text to provide support and guidance.

Last assured
08/21/2025
Providing organization
Family Crisis Center
Provides hope and advocacy to people living with intimate partner violence.