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Insurance Consumer Protection | Illinois Department of Insurance

Illinois Department of Insurance - Springfield

Location Name
Illinois Department of Insurance - Springfield

320 West Washington Street, Springfield, IL 62767

Eligibility
No restrictions
Required documents
Varies depending on services
(217) 782-4515
Voice·

Main Phone

Application process
A consumer may phone in a complaint, file a complaint online at the website, or file a complaint by mail
Fees
No fees
Service area
IL

Responsible for the regulation of the insurance industry operating in Illinois. Protects consumers by providing assistance and information, by efficiently regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace. They investigate consumer complaints, provide informational workshops, issue licenses to insurance companies, and issue licenses to individuals who self-insure.

Last assured
06/16/2025
Providing organization
Illinois Department of Insurance

Protects consumers by providing assistance and information, by regulating the insurance industry's market behavior and financial solvency, and by fostering a competitive insurance marketplace.