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Long-Term Care Ombudsman | Office of the State Long-Term Care Ombudsman

Office of the State Long-Term Care Ombudsman

Location Name
Office of the State Long-Term Care Ombudsman

Jessie M. Parker Building, 510 East 12th Street, Suite 2, Des Moines, IA 50319

Eligibility
Open to anyone residing in a licensed nursing facility, assisted living program, residential care facility or elder group home
Required documents
None
(866) 236-1430
Voice·

Toll-Free

(515) 725-3333
Voice·

Main Phone

Application process
Call for services
Fees
None
Service area
IA
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities. Assistance may include: investigation and work to resolve the problem, information on laws and regulations, how to choose a long-term care facility or answering questions about life at a facility. Assist callers in level of care needed (info about nursing homes, residential care, elder group homes, assisted living). All services are confidential and free of charge.
Last assured
03/11/2025
Providing organization
Office of the State Long-Term Care Ombudsman
Works to identify or investigate concerns made by or on behalf of people living in long-term care facilities.