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Medicaid Eligibility Customer Service | Nebraska Department of Health and Human Services

Nebraska Medicaid Eligibility Customer Service

Location Name
Nebraska Medicaid Eligibility Customer Service

PO Box 2992, Omaha, NE 68103

Eligibility
Varies by service
Required documents
Varies by service
(402) 473-7000
Voice·

Main Phone

(402) 595-1178
Voice·

Alternate Number

(855) 632-7633
Voice·

Toll-Free

Application process
Apply online
Fees
None
Service area
NE

Medicaid provides payment for the medical care of low-income Nebraskans. Types of medical services include hospital, nursing home, physicians, dental, clinic, home health, family planning, lab and radiology, and prescribed drugs. Medicaid may also cover home and community based services for high risk individuals who are aged, disabled, or mentally disabled.

Effective October 1, 2020, Heritage Health Adult will cover Nebraska residents, age 19 through 64, whose income is at or below 138 percent of the federal poverty level. Applications are currently being accepted.

Last assured
09/05/2025
Providing organization
Nebraska Department of Health and Human Services
System services that help people live better lives through effective health and human services.